Teladoc Expands AI Tools for Hospitals

Teladoc Health is expanding its use of artificial intelligence in hospitals with two new tools designed to help clinicians monitor patients and reduce the administrative workload associated with medical documentation.

The company announced the launch of SoloVitals and SoloScribe on October 7 as additions to its Solo virtual care platform. The new capabilities are designed to work within existing hospital workflows rather than requiring healthcare organizations to adopt separate AI systems.

SoloVitals uses a patient’s existing camera-equipped device, such as a smartphone or tablet, to measure heart and respiratory rates without physical contact. The technology analyses subtle changes in facial skin colour using remote photoplethysmography (rPPG), providing clinicians with additional vital-sign information during remote consultations. The tool is currently being tested with selected customers and is expected to become generally available in December.

Meanwhile, SoloScribe uses ambient AI to record clinical encounters and generate structured notes. The resulting documentation can be transferred into electronic health records, potentially reducing the amount of time clinicians spend on administrative work.

The development reflects a broader shift in healthcare technology, with hospitals increasingly looking for AI solutions that can integrate with existing systems instead of adding another layer of software. Teladoc says its Solo platform is already deployed across more than 15,000 care locations globally.

As AI adoption accelerates, healthcare providers will also need to consider privacy, clinical oversight and the accuracy of AI-generated information. The technology may support healthcare professionals, but clinical decisions will continue to require human judgment.